Privacy Statement

Personal information

The use of the term personal information in this privacy statement means any information from which your identity is apparent or can be reasonably ascertained.

Gold Coast City Council does collect personal information directly from you in order to conduct business and meet its statutory and regulatory obligations.

You can ask us to correct any errors or make amendments to personal information we have about you, subject to you providing Council with evidence of identity.

We do not collect personal information about you if you are only browsing this website.

Important information

The Information Privacy Act 2009 (Qld) was enacted in June 2009, with a compliance date of July 2010 applied to Queensland local government. Gold Coast City Council has undertaken to comply with this new legislation where it does not conflict with over-riding Queensland legislation such as the Local Government Act 1993 and the Sustainable Planning Act 2009.

Contact us

For further information about information privacy email us at privacy@goldcoast.qld.gov.au or alternatively you may write to:

  • Privacy Contact Officer
  • Gold Coast City Council
  • PO Box 5042 Gold Coast MC QLD 9729

Phone Contact

Privacy Contact Officer - Gold Coast City Council
Office of the Chief Information Officer (07) 55816 296

Use of this website

When visiting this website, a statistical record of your visit is logged so that Council can monitor the use of this site. Further, this data is used to discover what information is most and least used to make Council’s website more useful to visitors.

The information we can log when you access this website includes:

  • Your IP or server’s address
  • The date and time of your visit to the site
  • The pages accessed
  • Your operating system (for example Windows XP, Mac OS X etc)
  • Your web browser version and type (for example IE6, Netscape 4 etc)
  • The time taken to transmit information to you
  • The previous Internet address from which you came directly to this website

No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, that inspection of the Internet web server logs is required by law (eg by a law enforcement agency).